MEA / Q4 2023 Aug23593 Nov21612 Most Professional Pharmaceutical Enterprise 2023 – Dubai Pinnacle Pharma – FZCO is a highly professional pharmaceutical enterprise that was established by leading industry specialists who shared a common goal, to build a stellar organisation that could effectively service the international pharmaceutical industry. Today, the company deals with a range of quality products across various sectors, including pharmaceuticals, food supplements, personal care, cosmetics, and medical devices, as well as acting as consultancy/ advisory to those companies who are seeking expansion into international markets. With a portfolio of clients based in countries from India to the USA and beyond, the reach the company has really is global. We have the pleasure of speaking with Prasanna Chachan, who provides further insight into the company’s extensive offerings and unwavering commitment to quality and excellence. innacle Pharma – FZCO possesses an unrelenting drive to constantly exceed the expectations of healthcare providers and patients everywhere, something that is ultimately achieved through a combination of diverse medication offerings that span a wide range of therapeutic areas and an unparalleled customised service effort across every stage of the development process with its partner organisations. The main aim governing this whole endeavour is to provide expert guidance and establish pharmaceutical businesses in a variety of countries that all embody the same efficient, quality, and innovative means the company has become famed for. P Products offered by the company are extensive and wide-ranging, with more than 100 products currently comprising its portfolio selection. These cover a host of areas, with noteworthy spheres being its range for babies, which include vitamins, drops, syrups, and tonics, as well as its ranges for adults, which extends to include cough syrups, paracetamol, and mouth ulcer gel, through to specific hair regrowth sprays for men and women, and even gender specific products for intimate health. While this product range is substantial, it is far from manufactured in a way that is impersonal and faceless, with the company placing high precedence on its ability to deliver a stellar service. When it comes to dealing with clientele, a particular way that the company ensures positive outcomes is a client-centric approach, one that focuses on understanding and prioritising their needs and objectives. Further contributing is the team making sure that its operations and finance are effectively managed, which helps in reducing waste and improving the services it can offer customers. To differentiate itself from a competitive market, the company’s product portfolio is constantly changing and experiences continuous development through a meticulous blend of innovation and value-added services that customers everywhere will seek out and appreciate. Guaranteeing such success in an atmosphere as ever-changing as Dubai’s pharmaceutical market is no easy feat, as the area demands a sales force that is highly qualified, knowledgeable, and possesses strong ties to doctors, pharmacists, hospitals, and other industry stakeholders. Luckily, Pinnacle Pharma fits the bill exactly, and its team are all dedicated professionals boasting regional experience and the relevant expertise to deliver stellar results for the commercial sector and the company’s partner brands in the region and beyond to the other markets which it covers. Spurring this on is the key ingredient of integrity, something that is of paramount importance in today’s climate. As Prasanna explains, “in a global environment characterised by turmoil and the need for organisations to continuously reinvent themselves to remain relevant, the need for engaging stakeholders with integrity remains a constant for any business.” With Pinnacle Pharma championing integrity as one of its core values, it is present across the business and is held in the highest regard by everybody that works under the brand. By upholding its unflinching commitment to this quality, the company ensures its stakeholders trust remains solid as it continues to provide high quality and affordable products. Guiding the company is its vision and mission, with these allowing the firm to remain focused and ethically sound as it continues to develop its offerings and expand into new territories. Prasanna explains, “we are focused on building a world-class company with international reach through our commitment to customer satisfaction, […] unflagging attention to quality, and by building mutually beneficial relationships.” In the same vein, the company’s overall mission is, “to improve the quality of life for our people, customers, and society.” Prasanna elaborates, “we will challenge, motivate, and inspire our people to achieve personal goals through commitment to innovation, excellence, integrity, and teamwork.” Due to the nature of the industry in which it works, Pinnacle Pharma holds quality assurance in the highest regard, recognising the necessity of pharmaceutical executives understanding how vital it is for quality assurance systems to be effectively maintained and managed. Without this quality assurance guarantee, companies cannot be confident that their products conform to the appropriate quality and safety standards. To assure this is upheld, the company deals with manufacturers whose products are certified by such bodies as the FDA in the US, MHRA in the UK, TGA in Australia and so on for all of the countries
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