UAE Business Awards 2020

18 MEA MARKETS / 2020 UAE Business Awards , Best Tank & Pipeline Engineering Service Provider 2020 Smart Technical LLC After 30 years of professional services, Smart Technical &Maintenance Services LLC has grown rapidly into amedium size organisation offering a wide range of expert services in the oil and gas sector. Company owner, Dr. Soman Pillai, speaks to us about the firm. With more than 43 years’ experience in Oil & Gas Engineering, and Project Management, Dr. Soman Pillai started his own engineering services companies, Smart Tech, in UAE, Oman, India and Kuwait after retiring from Shell Services. He tells us more about Smart Tech, its cores values, staff culture and what it is that makes it so successful. “Our mission is to be a leader in the Oil & Gas Engineering business, with investment in advanced technology, equipment and people. Also, it is to provide products and services that ensure high standards of customer satisfaction through well-established systems and management parties. “My major techniques and focusses within the organisation are to improve the business and staff competency in order to continue provide training and coaching. I have a friendly approach to my staff and clients, and I manage high levels of quality in Technical and HSSE. My successes are largely due to my experienced staff and our timely delivery of projects to clients, plus the fact we are cost effective and provide top level HSSE. “We are one of the experts and one of the most cost effective contractors int his UAE Market. Our core values include only doing what is fit for purpose and all our clients are very happy with the way we work. “Our unique selling point is that we are available 24/7. We have a fast response time, all our staff are well experienced in HSSE, and we haven’t had any incidents or accidents so far to date. “Dubai and Oman are the best locations in which to do business for us. This is because there are excellent leaders there, with very good facilities, excellent levels of safety and security, and safe travel arrangements. Also, the United Arab Emirates’ government has given us the opportunity to work as free lands. “Our organisation is not only just about doing business and making money. We are also highly professional and have an excellent personal development plan for our staff, so there is always further training. “I am Indian, but we recruit all nationalities and we are very much in support for creating and sustaining a good work/life balance. We treat our staff well and have a quarterly family picnic which everyone enjoys. The organisation is strong supporter of charity and we are charitable in education and provide support to poor, old-age people. I also provide engineering training to poor students who are newly graduated from university, in order to provide them with a good start in their working careers. “For the future, we will continue monitoring staff competency and, if there are any gaps, we will provide adequate staff training to ensure continued success. Lastly, we are planning to extend the business into Europe and the United States, and we’re also looking to enter the bitumen operation business.” Contact: Dr Soman Pillai Company: Smart Technical LLC Address: PO BOX 233227, Office FC0401-WS65, JAFZA South, Jebel Ali Free Zone, United Arab Emirates UAE Telephone: + 971 50 4562039 Web Address: