UAE Business Awards 2023 33 Feb23323 Repair Pro Technical Services (Repair Pro) is a reliable and professional company that provides comprehensive home maintenance solutions in Dubai. We find out more from Daniel Saison following the firm celebrating being recognised in the UAE Business Awards 2023. Repair Pro Technical Services LLC is a home maintenance company located in Dubai offering a wide range of services, including air conditioning repair, plumbing, electrical services, painting, carpentry, home maintenance such as smart systems selling and installation. Repair Pro continues to grow and added some Civil teams to help you to renovate your premise. The firm, which is renowned for providing high-quality products and services and is committed to customer satisfaction, has a team of experienced and highly trained technicians who use state-of-theart equipment to ensure that the work is done efficiently and effectively. With more than 18 years’ worth of experience within the industry, Repair Pro also offers 24/7 emergency services, ensuring that its customers can get the help they need whenever they need it. These emergency agents can be reached by the firm’s app (repairpro-dxb), by phone, WhatsApp, website, or email, to ensure that every communication channel is open to the customer. Daniel Saison elaborates on the current marketplace in the UAE and what trends are emerging in a post-Covid world. “UAE, especially Dubai is a very competitive market in permanent expansion,” he explains. “Renovation has been a key new segment for us; we have dedicated a complete new segment in order to achieve a great development.” And it’s not just its services for which the firm is becoming well known, for it also has its own line of products that it sells and installs called SHS (Smart Home Systems), and these include smart thermostats, smart locks, smart switches and more all controlled under the same app. “They are positioned at a very competitive price with a two-year warranty,” Daniel elaborates. “It is important to Repair Pro to provide a good but affordable solution in a booming market.” Based on the company’s stellar reputation, it does not have to source new business and has daily demands for new team members to join it, even from much bigger companies. One of the reasons is that the firm’s processes and ethics are unique, particularly in Dubai, as it doesn’t compromise on quality, meaning its growth will only ever be organic. Repair Pro’s approach to its staff members is also refreshing and the firm takes the time required to train all of its employees, ensuring they have both knowledge and experience before they are left to face a customer alone. Having recently being named Facilities Management Company of the Year 2023 in Dubai in the UAE Business Awards is a huge boon for the firm and its organic, word-of-mouth growth looks to be on the increase as we speak. As the future beckons, the firm is determined to see yet further growth, and with the launch of a new app, it is well positioned to capitalise on its already great company image. Contact: Daniel Saison Company: Repair Pro Technical Services LLC Email: [email protected] Web Address: www.repairpro-dxb.com Repair Pro Technical Services LLC & Facilities Management Company of the Year 2023
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