MEA October 2017

MEAMARKETS / October 2017 31 BIOS and Takaful Emarat Enter into Agreement for Managed Cloud Service g Strategic positioning through superior technology is critical for Takaful Emarat’s continued success.” BIOS will leverage industry- leading cloud solutions to offer Takaful Emarat a suite of services. Takaful Emarat’s new technology will include a complete Infrastructure as a Service (IaaS) package, which features hosting for Takaful’s core insurance application of Oracle and critical services such as file server, contact centre, among others. BIOS will migrate Takaful Emarat’s email Office 365 setup, with complete email security and archiving provided through Mimecast. These critical improvements will increase Takaful Emarat’s operational efficiency with BIOS’ powerful platform. Any failure of these applications could have an adverse effect on the organization. To protect against any unforeseen situations, BIOS is building a disaster recovery (DR) solution that replicates workloads back to Takaful Emarat’s offices on their old hardware. This provides further cost savings on infrastructure, while de- risking IT and improving industry compliance. As with any technological upgrade, information security was a major concern for the team at Takaful Emarat. To protect their assets, BIOS leveraged CloudHPT, which offers the region’s first SIEM protected cloud with 24/7 SOC services. CloudHPT is also fully protected by 1TB of anti-DDoS protection, which no other local cloud service vendor provides. Built on Cisco’s Application Centric Infrastructure (ACI), CloudHPT is the only Cisco Powered Cloud in the Middle East. This secure platform is supported by BIOS’ 24/7 network operations centre, which monitors all infrastructure around the clock, stopping problems before they become disasters. Lalitha Prasad Rao, Chief Operating Officer at Takaful Emarat said: “Our technology refresh is a critical investment for our business. It will improve daily operations and reduce IT spend by increasing efficiency through technological improvement, offering us a key market advantage over our in-region competition.”